Experience
Computer Systems Analyst
Madera Residential/Quext
- Evaluated and optimized the Retrieval Augmented Generation (RAG) system, improving chatbot efficiency, reducing data retrieval times, and enhancing system scalability.
- Conducted system assessments and implemented strategic technological enhancements, leading the transition to a generative AI-powered chatbot.
- Designed, analyzed, and optimized a scalable scheduling system, performing system evaluations, database modeling, and API architecture improvements.
- Led system modernization initiatives, integrating large language models (LLMs), vector search, and AI-driven automation.
Jun 2020 - Present
Software Engineer
Madera Residential/Quext
- Developed a chatbot application using Dialogflow SE (NLP), addressing queries about unit availability, amenities, and tour scheduling.
- Designed and implemented a relational database and API for storing responses, along with an admin console for conversation customization.
- Built the initial UI chatbot app with Soul Machines integration, managing over 15,000 interactions monthly.
July 2019 - June 2020
Education
The University of Texas at El Paso
B.S. in Computer Science
Fall 2018
Professional Development
Certificate in Architecting in AWS
Amazon Web Services
June 2020
Awards & Special Projects
1st Place Parkhub Challenge
HackDFW
Achieved first place out of 25 teams by developing a traffic prediction solution for public events.
February 2019
ARound
HackTX
Developed a mobile application for real-time traffic predictions and parking guidance.
View ProjectOctober 2018
Free Ebay Templates
Personal Project
Developed a no-code website enabling eBay sellers to create customizable HTML templates for product listings.
View on GitHubFebruary 2016 - June 2016
Skills
Programming Languages & Frameworks
- TypeScript
- Python
- Kotlin
- PHP
- Vue.js
- Nest.js
Other Technologies
- Pinecone (vector database)
- Open AI API (GPT 3.5/4.0 LLM and ADA embedding model)
- Google Dialogflow SE (NLP engine)
- HTML5 & CSS
- AWS (cloud computing)
- Jenkins (CI/CD tool)
- PostgreSQL & MySQL